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How To Have Good Stakeholder Relations

By Marcie Goodman


The stakeholders are probably the most important people to a corporation because it is these people who would hold up the corporation. In the long term, they are the ones who would affect the business and they might come in the form of investors, clients, or workers. So when one would run a corporation, his management team has to always make sure that the business has good stakeholder relations.

Now in order to be able to build good relationships with the stakeholders, it is possible to use some marketing principles in the process. Marketing is an art that would bring the business itself and the brand closer to the ones who are affected by it. So here are some marketing principles that the company may use on the stakeholders.

Now the very first step when acquiring a group of stakeholders would be to of course research on them. Now as mentioned above, the investors, customers, and workers are stakeholders but other stakeholders may be the business partners and contractual workers. Aside from that, there are also the government bodies that the companies deal with.

Of course when the research has already been done, then it is important to put that research into action by using it to know how to communicate with them. Communication is very important in this case because without proper communication, stakeholders will not have a relationship with the business. The business on the other hand has to be the one to initiate.

One of the best ways of communication would be none other than customers service. The customer service team would always be the ones who would spearhead the battle against the stakeholders. They are the ones who will come in direct contact with stakeholders before they reach the higher ups in the business.

Now the second form of communication would be none other than the internet and social media. Now one has to really utilize the internet because almost everyone is on the internet these days which makes this medium a very powerful tool. By making use of websites, blogs, and social networking sites, it is actually possible to keep the stakeholders updated about what is going on with the company.

Now aside from the internet and customer service, the management may actually also use the mass media in order to reach out to these stakeholders. Now it is for this very reason that the public relations team has to be very good because they will be dealing with the media or the press directly. The media can help build up the name of the company by making articles or stories about them.

So basically, those are some ways that a company can use marketing in order to improve stakeholder relations. As one can see, all of the techniques here make use of marketing principles. From digital marketing to market research and even public relations, marketing is definitely a very powerful tool in this field as it will be able to bring the business closer to the people.




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